FREQUENTLY asked questions

Where do I pick up my tickets?

Your order confirmation email will serve as your only ticket. Please save your email and be prepared to show it on your phone or printed to board the bus. (We do this to avoid the ticketing fees that come along with ticketing systems. The price of your ticket will remain the same throughout checkout with no added fees for tax.)

How long is the tour?

All tours range in duration as well as starting and ending times. Specifics about each tours including length can be found in the individual tour description.

Who gives the tours?

Us! Short and simple we are guide owned and operated.  When you come on a Detroit History Tour you are our guest and we take your enjoyment seriously. Check out our Meet The Team page to learn about our guides, drivers, and office team.

Are refunds or exchanges available for ticket purchases?

No, there are no refunds or exchanges for ticket purchases. Please double-check your dates and times before finalizing your order.

What if it rains, snows, or coney dogs fall from the sky?

All tours depart rain or shine as long as it’s safe. In the event of unsafe conditions guests will get a phone call and email in the event of a tour cancellation. This is incredibly rare however, it is important guests give the correct contact info at check out so that they can be notified.

Are children welcome on the tours?

By in large we are an adult tour company. All passengers on our bus tours must be over 21 years old unless otherwise noted in the specific tour description. We are happy to welcome kids on private tours, or on walking tours that specifically list the age requirement as 10 years old and up. Please check individual tour descriptions to be sure you’re booking tickets on a children welcome tour.

But, we've got kids and they want to do a public tour. If we ask nice can they come?

No, they still can’t come but we do love kids. They are some of our favorite people so we are thrilled to book private tours for groups of children, schools, scouts, or families. This allows us to guarantee that we won’t cuss, stop at bars, or ruin the time of other ticket buyers who want time away from little humans. Seriously, we really do like kids.

Are there snacks and beverages available on the bus?

We highly suggest eating before or after the tour. We provide bottled water on all bus tours. Some tours do include a meal or a snack, if so, you’ll see that highlighted in the tour description.  If nothing is mentioned then there is no food or snacks on the tour bus- you will have the option to buy something at our bar stops.

*Our world famous food tours (at least in our own minds) do eat, they eat a lot!

 

Can I drink on tours?

On Public Bus Tours: We do not allow guests to BYOB. No coolers, hidden flasks, or otherwise. Most of our bus tours will make at least one stop where guests will have the option to purchase alcoholic drinks at their own expense. Drinks are to be enjoyed at the establishment and not brought onto the bus.

On Walking Tours: No. Detroit has laws against walking around and drinking in public, surprising but true.

Private tours: Yeah, what can we say? Private tours are special. For guests booking a private bus tour we welcome you to BYOB responsibly. Please talk to our office team at the time of booking to discuses possible bar stops, included drink orders, or any other libation needs your group may have.

Where do your tours meet?

Meeting points are tour dependent and can be found in the tour descriptions for each specific tour.

Are pets allowed on tours?

No. We wish we could. We want to see photos of your dog or class lizard, but sadly they can’t join us on tours. (Bailey really wanted to allow pets on the bus but was voted down in the historic  "10 reasons we can’t have cats on the bus” convention of 2014.)

Service animals are of course welcome (please give us a heads up if you require a service animal by email at office@detroithistorytours.com)

Is there parking available at the pick up?

Parking varies based on the tour, please check tour descriptions for parking guidelines, cost, and availability for each tour.

Are your tours wheelchair accessible?

Some are and some aren't. Call us if you’re interested so we can discuss limitations and make sure the tour will be enjoyable for all guests. Detroit’s history belongs to everyone and we will do everything in our power to help guests of all abilities have a great time.

Are you licensed and insured?

Yes, we are. Detroit History Tours LLC is both licensed and insured. For giggles we got copyrights and trademarked too so don't steal our crap.

What's The Detroit History Club?

A private members only club dedicated to sharing the history of Detroit though amazing events all over the city. Anyone over 21 years old can join ($5 a yearly membership), the adventures are never the same, and we can’t wait to meet you! To learn more about our dream in progress please visit: The Detroit History Club


If you still have a question or over ordered on Stroh's beer and want to share please feel free to contact us.